Deploy a complete AI customer success team that monitors health, prevents churn, and drives expansion. Real-time risk detection. Proactive intervention. Measurable retention lift.
By the time you see the cancellation email, it's too late. The signals were there — you just didn't see them.
No health monitoring. No early warning system. The cancellation email is the first sign of trouble.
Data scattered across 10 tools. CSMs flying blind. Who's happy? Who's at risk? Nobody knows.
100+ accounts per CSM. Reactive firefighting. No time for proactive engagement or relationship building.
Customers ready to grow, but nobody noticed. Expansion revenue left on the table every quarter.
For a typical SaaS company ($5M ARR, 15% churn):
Know who needs help before they ask. Prevent churn before it happens. Turn every renewal into a growth opportunity.
"A 5% increase in customer retention can increase profits by 25% to 95%."— Harvard Business Review
Every customer health score updated continuously. Product usage, support sentiment, engagement signals — all tracked automatically.
AI spots risk signals weeks in advance. Usage drops, champion changes, support escalations — intervention before it's too late.
Automated onboarding journeys. Training scheduled, setup tracked, milestones monitored. First value in days, not weeks.
AI identifies upsell signals. Seat expansion, feature adoption, new use cases — opportunities surfaced automatically.
Handle 2.5x more accounts without burning out. AI handles monitoring and admin — humans handle relationships and strategy.
Every renewal tracked from 120 days out. Health assessed, expansion identified, proposals prepared. No more surprises.
Four specialized agents covering the full customer lifecycle. Human VP sets strategy. AI executes flawlessly.
Your right hand. Coordinates customer lifecycle from onboarding through renewal and expansion. Aggregates health scores, surfaces at-risk customers, generates weekly health summaries, and manages the entire portfolio. Reports to VP CS, directs the team.
Guides new customers from signed contract to first value. Schedules kickoff, tracks setup milestones, runs training sessions, monitors adoption. The faster customers see ROI, the more likely they stay and grow.
Monitors customer health scores continuously. Tracks product usage, engagement, support sentiment, and relationship strength. Detects churn risk early and triggers interventions before it's too late. No more surprise cancellations.
Manages renewal pipeline starting 120 days out. Identifies expansion opportunities (seats, features, cross-sell). Prepares negotiation materials and tracks contract value. Turns every renewal into a growth opportunity. Drives high NRR.
Event triggers, scheduled tasks, and visual workflows — ready to deploy. No configuration required.
Your team activates instantly when things happen in your systems.
Recurring work happens automatically. No reminders needed.
Visual automation pipelines — deploy with one click.
All automations are pre-configured. Connect your tools and they start working.
See how much retention revenue you're leaving on the table.
Enter your team's current metrics
Based on customer benchmarks
Deploy in 10 minutes. Reduce churn in weeks. Build customer success that scales.