Deploy a 3-tier AI support team that resolves 80% of tickets automatically. L1, L2, L3 triage with intelligent escalation. Real Google Workspace identities. Humans focus on complex issues.
Your support team is drowning. Customers wait. Agents burn out. And every ticket costs you money.
Average first response is 4+ hours. By then, customers are frustrated — or posting on Twitter.
Password resets, account questions, how-tos — your skilled agents waste time on FAQs.
Annual turnover rates of 30-45%. Constant hiring, constant training, constant costs.
More customers = more tickets = more hires. The math doesn't work at scale.
What support inefficiency really costs:
Imagine instant responses, 24/7 coverage, and happy agents who focus on what humans do best.
"By 2025, AI will handle 95% of customer interactions."— Servion Global Solutions
Every ticket acknowledged in under 2 minutes. No queue, no wait, no frustrated customers.
Common issues resolved without human touch. Password resets, how-tos, account questions — handled.
AI knows when to escalate. Complex issues go to humans with full context attached.
Nights, weekends, holidays. Your AI team never sleeps, never takes PTO, never calls in sick.
Every response follows your playbook. No bad days, no training gaps, no off-brand replies.
Handle 10x the tickets without 10x the team. Finally, support that scales with your business.
Four specialized agents with 3-tier escalation. Human VP sets strategy. AI executes flawlessly.
Your right hand. Routes tickets based on complexity and urgency. Monitors SLAs across all tiers. Coordinates escalations. Generates CSAT reports and surfaces knowledge base gaps. Reports to VP Support.
First-line support for common issues. Password resets, account questions, how-to guidance, FAQ answers. Resolves 70% of tickets without escalation. Works 24/7.
Technical troubleshooting expert. Bug investigation, integration issues, configuration problems. Reproduces issues before escalating to engineering. Provides workarounds.
Critical incident handler. Service outages, data issues, security incidents. The bridge between support and engineering. Leads incident response and customer recovery.
Event triggers, scheduled tasks, and visual workflows — ready to deploy. No configuration required.
Your team activates instantly when things happen in your helpdesk.
Recurring work happens automatically. No reminders needed.
Visual automation pipelines — deploy with one click.
All automations are pre-configured. Connect your tools and they start working.
See how much you could save with AI-powered support.
Enter your team's current metrics
Based on customer benchmarks
Deploy in 10 minutes. Connect your helpdesk. Watch your CSAT soar.